Last updated: 31 July 2026
Bophelo First (“Bophelo First,” “we,” “us,” or “our”) is a non-profit organisation based in Johannesburg, South Africa, dedicated to enabling healthcare access for underprivileged patients. This policy explains what personal information we collect through our website, www.bophelofirst.org, how we use it, and the rights you have over it under South Africa’s Protection of Personal Information Act (POPIA).
We collect personal information in two ways:
Information you give us directly. If you contact us through a form on this website, we collect the details you provide, such as your name, email address, phone number, and the content of your message.
Information collected automatically. Like most websites, we use analytics software to understand how visitors use our site, for example which pages are viewed and how visitors arrive at the site. This may involve cookies and similar technologies that collect information such as your IP address, browser type, and general location.
We do not currently use advertising pixels, behavioural tracking, or any other optional third-party tracking tools on this website.
We use the information we collect to:
respond to your enquiries and correspond with you; understand and improve how visitors use our website; and meet any legal or reporting obligations we have as a non-profit organisation.
We do not sell your personal information, and we do not use it for advertising or marketing profiling.
Our website currently uses cookies only for analytics purposes. We do not use cookies for advertising or behavioural targeting. Should this change in the future, we will update this policy and add a cookie consent notice so you can manage your preferences.
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who help us run our website and operations, such as our website hosting provider and analytics provider, and only to the extent needed for them to perform that service. We may also disclose information where required by law.
We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse, or unauthorised access.
We keep personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
Under POPIA, you have the right to: access the personal information we hold about you; request that we correct or update it; request that we delete it, subject to any legal obligations we may have to retain it; and object to how we process it.
To exercise any of these rights, contact us using the details below. If you believe we have not handled your personal information appropriately, you also have the right to lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).
This website is not directed at children, and we do not knowingly collect personal information from children.
We may update this policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
If you have any questions about this policy or how we handle your information, please contact us:
Bophelo First
79 Mowbray Road, Greenside
Johannesburg, 2034
T: +27 (0)82 806 1722
E: info@bophelofirst.org